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By The HelmBill Team3 min read

How to Raise Your Freelance Rates with Existing Clients

Your rates from two years ago reflect your skills from two years ago. If you have been with a client for a while and have not adjusted your rate, you have quietly accepted a pay cut every year — inflation ran, your experience compounded, and your invoice stayed the same. Here is how to change that without losing the relationship.

The email to send

The hardest part of a rate increase is writing the first message. Keep it short, give adequate notice, and do not apologize for it. This template works for hourly clients and retainer relationships alike.

  • Subject: Updated rates for [year]
  • Hi [Name], I wanted to give you advance notice that my rate will be moving from [current rate] to [new rate], effective [date — 60 days out, or the start of your next retainer period]. [Current rate] has been my rate since [year], and this is my first adjustment in [timeframe]. I am looking forward to continuing our work together — please let me know if you have any questions.

That is the whole message. No lengthy explanation, no apology. If a client asks why, you can say something true and simple: your rate reflects your current experience and costs, and both have increased. That is not a justification — it is a fact.

When to raise your rates

Never raise your rate mid-project. It undermines trust and creates an awkward transition. The right moments are:

  • The start of a new calendar year — a natural reset point that feels impersonal rather than targeted
  • Before quoting a new project with an existing client — the quote can simply reflect your current rate
  • At a retainer renewal — give 60 days notice before the renewal date
  • After a major deliverable — completing something significant is a natural moment to level-set going forward

A practical default: if more than 12 months have passed since your last rate conversation with any client, the conversation is overdue.

How much to raise

A 10 to 20 percent increase is defensible and rarely triggers pushback from clients who value your work. More than 25 percent at once tends to feel jarring, even when it is warranted. If you are significantly below your current market rate, do not try to close the gap in a single raise — close half this year, and close the rest in six to twelve months. You will get there without the relationship disruption that a large sudden jump can cause.

If they push back

Some clients will ask for time, propose a smaller increase, or suggest revisiting in 90 days. Those are negotiating responses, not rejections. A counter of eight percent when you asked for fifteen is still a raise — take it, and revisit sooner than you normally would.

A flat refusal is different. A client who won't accept any increase after two or more years is effectively asking you to work for less each year as costs rise. You can accept it and decide the relationship is worth keeping at the current rate. You can also give them 30 to 60 days notice and move on. Either is a legitimate choice — just make it consciously, not by default.

The fear that keeps most freelancers from having this conversation is that the client will leave. That happens far less often than the anxiety suggests. Clients who have worked with you for years have already invested in the relationship — they know your work, absorbed your learning curve, and adapted to your process. The switching cost is real. Most will stay. And the ones who leave over a reasonable rate increase were not clients worth indefinitely undercharging for.

HelmBill tracks your billable hours and turns them into invoices — so you always know your real rate.

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